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Van Extras Values


Quality


We only supply premium quality equipment and products, we therefore only source premium quality parts and finished products to company policy and specification. We will not accept poor quality; therefore we do not receive or dispatch poor or damaged goods, in line with company policies and Government Legislation.

People


Our business is about people and the care of them. We treat our people – our customers, our partners and our employees with the highest dignity and respect. We know that our behaviour and dealings affects our business relationships. We respect the choices that our customers and colleagues have.

 

Openness & Honesty


Our Mission Statement states that we operate ‘on an overriding policy of Honesty, Fairness and Open Integrity'. We reiterate these values at all levels throughout our business.


Customer Relations


We have a hard earned reputation of outstanding service. We have built our business on customer referrals. We are friendly, honest, reliable and fair to deal with. Our customer's problems are our problems; we treat them seriously and with respect. We never over-promise and under-deliver. We believe that reliability and customer satisfaction is the key to repeat, successful business.


Value


We recognize that we are a key component in our customer's organization. We pride ourselves on our competitiveness and our aim is to always provide the best value for our customers and clients but not at the expense of quality or service.


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